FAQ / Practical info Mobilboard Lille
Do you have any questions? Here is the most common information.
If you do not find the answer, our team will be happy to answer you by phone or through the contact form.
Can anyone ride a Segway
You must be at least 14 years old, have no serious inner ear problems and not be pregnant. And how easy is it? Getting to grips with the Segway takes 2 to 3 minutes! In fact, it couldn't be easier.
Can I cancel my reservation?
You can cancel free of charge up to 24 hours before the date of the activity. No refunds are possible within 24 hours of the departure date. You can also ask for your reservation to be postponed free of charge.
What happens if it rains?
Segway rides are all-weather, and we provide waterproof ponchos. However, we understand that you may not wish to ride in continuous rain. In the event of continuous rain within 2 hours of departurecontinuous rainis forecast during the time slot of your tour, you can cancel without charge. In the event of heavy rain or thunderstorms, we may cancel the tour and will inform you as soon as possible. You will then receive a full refund. Don't forget to check the weather forecast (here: Météo France) if you're arriving soon.
What time does the activity start?
Please arrive at least15 minutes before the start of your visitto allow time to fill in the start register and to be equipped with headphones. We cannot wait for latecomers as this affects the experience of other participants. If you are running late, please try to call us as we may be able to arrange an alternative departure. No refunds can be claimed for late arrivals. Don't forget to park in advance. It can be difficult to find a parking space.
Where is your meeting point?
Meet at our rendezvous point, in front of the restaurant "la péniche Archimède", at the entrance to the "Champ de mars - Liberté" parking lot.
Is there a minimum number of participants?
Everyone is welcome at Mobilboard. However, our reservations are guaranteedfrom 2 people upwards. However, you can pre-book to be on the waiting list. We can cancel your reservation free of charge, or offer you an alternative departure or date.
What should I wear?
Flat, comfortable shoes are a good start. Don't forget to cover up: an extra layer, you never know, is welcome. And in case of rain, we have waterproof ponchos.
What is the autonomy of a Segway gyropod?
Up to 38 km per charge depending on the model. The autonomy is variable according to many criteria such as temperature, driving style or tire pressure.
Can I fall while riding a Segway gyropod?
Even though it is rare, it is always possible to fall, just like on foot or on a bike. However, the Segway gyropod fully manages your balance, you just have to be aware of what is happening around you. Mobilboard instructors provide training and guidance to enjoy the tour safely.
How does the Segway gyropod "balance itself"?
5 gyroscopic micro-sensors, 2 accelerometers, 2 computers, 4 electric motors: the electronics manage the balance for you!
What is the speed of a Segway gyropod?
Up to 20 km per hour. The speed is however adapted to the comfort of all.